Terms of Service

1. Acceptance of Terms

By accessing or using the Clinitalk telemedicine platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users including patients, healthcare providers, and visitors.

If you do not agree to these Terms, you may not use our Service. We may modify these Terms at any time, and such changes will be effective immediately upon posting.

2. Service Description

Clinitalk provides a technology platform that connects patients with healthcare professionals for virtual consultations. We are not a healthcare provider and do not practice medicine.

2.1 Telemedicine Services

• Healthcare services are provided by independently licensed professionals
• Clinitalk does not guarantee the availability of any specific provider
• We do not provide emergency services - in emergencies, contact local emergency services

3. User Accounts

3.1 Account Creation

To access certain features, you must create an account with accurate and complete information.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

3.3 Provider Verification

Healthcare providers must complete our verification process and maintain current licensure to use the platform.

4. Privacy and Health Information

Your use of our Service is governed by our Privacy Policy and HIPAA regulations where applicable.

5. Payments and Billing

5.1 Fees

Service fees are displayed during booking. You agree to pay all charges incurred under your account.

5.2 Insurance

While we may facilitate insurance claims, coverage is determined by your insurer. You remain responsible for any unpaid balances.

5.3 Refunds

Refund policies vary by provider and are subject to our Refund Policy.

6. Intellectual Property

All platform content, including logos, software, and documentation, is our property or licensed to us and protected by intellectual property laws.

6.1 License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our Service for its intended purposes.

7. Prohibited Conduct

You agree not to:

• Use the Service for unlawful purposes
• Impersonate any person or entity
• Attempt to access other users' accounts
• Disrupt the Service's functionality
• Prescribe controlled substances without proper authorization
• Violate professional medical standards

8. Termination

We may suspend or terminate your access to the Service at our discretion, without notice, for conduct we believe violates these Terms or is harmful to others.

9. Disclaimers

9.1 Medical Disclaimer

The Service does not replace in-person medical care when needed. Always seek emergency help when appropriate.

10. Limitation of Liability

To the fullest extent permitted by law, Clinitalk shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

11. Governing Law

These Terms shall be governed by the laws of [Your State/Country] without regard to its conflict of law provisions.

12. Contact Information

For questions about these Terms: